Tools
ToolsDomains and DNS
Free nameserver checker and NS lookup
Nameservers store a domain’s DNS records. The provider that runs them, which can differ from the registrar, is where you edit records.
DNS provider
Authoritative nameservers
These servers publish the active DNS records for the domain.
Background
What is a nameserver?
A nameserver is a DNS server that stores a domain’s records and answers queries for them. The registrar delegates each domain to a set of authoritative nameservers, usually run by a DNS provider. The provider those nameservers belong to is where the domain’s records must be edited.
How to read the result
The registrar delegates the domain to a set of nameservers, and those servers answer with the domain’s records. The provider shown is where you add or edit records such as MX, TXT, and CNAME.
The DNS provider is often different from the registrar. Change nameservers at the registrar, and change records at the DNS provider.
Coverage
What this tool checks
- The NS records published for the domain
- Each authoritative nameserver’s hostname
- The DNS provider, or providers, the nameservers belong to
- Where to edit the domain’s records, when the provider is recognized
Troubleshooting
Common problems and how to fix them
- Unexpected provider
- Check the nameserver settings at the registrar. After a migration, the domain may still be delegated to the previous provider.
- Record changes have no effect
- You may be editing a zone at a provider the domain is not delegated to. Edit records at the provider shown here.
- Nameserver doesn’t answer
- Confirm the zone exists at the provider and that every listed nameserver is serving it.
- Missing glue records
- If a nameserver is inside the domain it serves, such as
ns1.example.com, the registrar must publish its IP addresses as glue records.
Example
example.com. NS ns1.provider.example.
example.com. NS ns2.provider.example.
FAQ
Questions about nameservers
- What is an authoritative nameserver?
- A DNS server that holds the official records for a domain’s zone and answers queries for them.
- Where do I change nameservers?
- At the domain registrar. Individual records such as MX and TXT are changed at the DNS provider the nameservers belong to.
- How long does a nameserver change take?
- Resolvers keep the old delegation until its cached TTL expires, which is often up to 48 hours for top-level domain delegations.
- What is a lame delegation?
- A delegation is lame when a listed nameserver does not answer authoritatively for the domain, usually because the zone was removed or never created there.
Keep checking
Related tools
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DNS record checker
Look up A, AAAA, CNAME, MX, TXT, NS, CAA, and SOA records.
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WHOIS and RDAP lookup
Look up domain registration data, registrar, status, nameservers, and DNSSEC via RDAP.