Introducing Prontuno: Transactional Email Infrastructure Built for Deliverability

By

Some emails cannot wait.

When a customer requests a password reset, creates an account, completes a purchase, or receives a security alert, they expect the email to arrive quickly. These messages are not marketing extras. They are part of the product experience.

But reliably sending transactional email involves more than calling an API. You need to authenticate your domains, manage sender reputation, process bounces and complaints, monitor delivery events, and investigate messages that do not arrive as expected.

That is why Prontuno exists.

Transactional email without managing the infrastructure

Prontuno is managed transactional email infrastructure for businesses and developers who take deliverability seriously.

You connect your application through our REST API or standard SMTP relay while we operate and monitor the underlying sending infrastructure.

Prontuno is designed for important, application-generated messages such as:

  • Account verification and authentication codes
  • Password resets
  • Receipts and order confirmations
  • Invoices and billing alerts
  • Application notifications
  • Security and account activity alerts

Prontuno is not a platform for newsletters, bulk marketing campaigns, cold outreach, inbox warming, or unsolicited email. We focus exclusively on legitimate transactional messages so that every sender benefits from a healthier sending environment.

We operate our own sending IPs

Every IP address Prontuno sends from comes from address space allocated directly to us. We do not send customer email through a resold relay or another provider’s shared IP ranges.

That gives us direct control over how our sending infrastructure is organized and protected:

  • We decide how many senders share each IP.
  • We can isolate sending tiers on separate IP ranges.
  • We continuously monitor the reputation of our addresses.
  • We can respond directly when an IP develops a reputation problem.
  • Multiple upstream providers reduce our dependence on any single network.

Operating our own sending IPs does not guarantee inbox placement. Recipient servers make their own filtering decisions. It gives us more control over the infrastructure and reputation decisions that influence whether your transactional emails arrive.

Why we approve every account

Email deliverability is shared infrastructure.

When a sending platform allows abusive or careless senders onto its network, their activity can damage the reputation of the IP addresses used by legitimate customers. That can make it harder for critical messages to reach their intended recipients.

Prontuno takes a more deliberate approach. We manually review every account before enabling email sending. We also monitor sending IP reputation and restrict the platform to transactional email.

The approval process is not intended to add unnecessary friction. It helps us understand what each customer plans to send and protects the deliverability of everyone using Prontuno.

No email provider can guarantee inbox placement. Our job is to provide responsibly managed infrastructure, encourage correct authentication, and give you the information needed to understand what happens after an email leaves your application.

Choose the integration that fits your application

Prontuno gives developers two straightforward ways to send email.

The REST API supports programmatic sending from modern applications. You can use it to send individual or batch messages and manage sending resources through your own tools and workflows.

The SMTP relay works with applications and frameworks that already support standard SMTP. Generate your credentials, add them to your application’s mail configuration, and start sending without rewriting your existing email code.

Both options let your team choose the integration that best fits its current stack rather than forcing every application into the same workflow.

Understand what happens after you send

Sending an API request is only the beginning. You also need to know whether the message was accepted, delayed, rejected, bounced, or delivered.

Prontuno provides outgoing webhooks that send delivery events to your application as they happen. You can use these events to update internal records, notify customers through another channel, or trigger your own support workflows.

Delivery logs retain message activity for 14 days, giving your team a practical place to investigate recent sends. Instead of guessing whether an email left your application, you can review its delivery history and identify where a problem occurred.

Prontuno also manages suppressions for bounced addresses and spam complaints. Avoiding known problematic recipients helps protect your sender reputation and prevents repeated delivery attempts to addresses that should not receive more email.

Authenticate your sending domain

Email authentication allows receiving servers to verify that Prontuno is authorized to send messages for your domain.

When you add a sending domain, Prontuno guides you through configuring SPF, DKIM, and DMARC records. These standards help establish trusted sending and protect your domain against unauthorized use.

Domain authentication gives receiving servers clearer information about where your messages came from and how messages that fail authentication should be handled.

Send your first email

Getting started with Prontuno takes a few steps:

  1. Request access and tell us about the transactional email your application sends.
  2. After approval, receive 10,000 free email credits.
  3. Add your sending domain and configure its authentication records.
  4. Generate an API key or SMTP credentials.
  5. Connect your application and send your first message.

Developers can use the Prontuno documentation for integration guides or consult the API reference for endpoint and request details.

Simple pricing without a subscription

Prontuno uses prepaid email credits rather than recurring subscriptions.

Email sending costs $0.001 per message, with credit packs starting at $25. There are no setup fees, monthly minimums, or recurring subscription charges. Purchased credits remain valid for one year, and you can top up when your application needs more.

Approved accounts begin with 10,000 free credits, giving you room to configure your domain, complete your integration, and evaluate Prontuno with real transactional traffic before purchasing additional credits.

You can review the full details on the Prontuno pricing page.

Built for email your customers depend on

Transactional email should feel like a dependable part of your application, not another piece of infrastructure your team has to operate.

Prontuno combines directly controlled sending IPs, managed infrastructure, careful customer approval, reputation monitoring, domain authentication, suppression management, delivery logs, and developer-friendly integrations in one focused service.

Prontuno was built for businesses and developers who need to send critical product emails and want a provider that treats deliverability with the same seriousness they do.

Request access and send your first transactional emails with Prontuno.