CompareHead to head
Prontuno vs SendGrid
By Tunbosun Ayinla, Founder of Prontuno. Last updated: .
SendGrid, part of Twilio, covers transactional and marketing email, with inbound parsing, address validation, and subusers on Pro. Prontuno does less, but keeps 30 days of delivery logs on every plan and costs less once you send more than 171,000 emails a month.
10,000 free credits after approvalReviewed within 24 hours
- Prontuno Standard · 500,000 included
- 500,000
- SendGrid Essentials · 100,000 included + 71,000 overage
- 171,000
Prontuno: 2.9× as many emails as SendGrid for $99. Counted per recipient, on each provider’s best published plan.
At a glance
Prontuno and SendGrid, feature by feature
SendGrid is Twilio’s email platform, covering a transactional Email API and a separate Marketing Campaigns product.
| Feature | Prontuno | SendGrid |
|---|---|---|
| Pricing model | Prepaid credits, or monthly plans per team | Monthly plans by volume, with overages |
| Lowest paid price | $25 credit pack, or $99 a month for Standard | $19.95 a month for 50,000 emails on Essentials |
| Free usage | 10,000 credits after approval | 60-day trial, up to 100 emails a day |
| Ways to connect | REST API, SMTP relay, and a hosted MCP server. No official SDKs yet | REST API, official SDKs, and SMTP. No official MCP server |
| Sending domains | 100 per team on credits, 1,000 on Standard and Plus, unlimited on Unlimited | Varies by plan |
| Dedicated IP | Included with Unlimited, warmed and monitored by Prontuno | 1 included on Pro and Premier |
| Message history | 30 days | 3 days on Essentials, 7 days on Pro |
| Open and click tracking | Not offered. Links and content are sent exactly as written | Available in tracking settings |
| Inbound email | Not offered yet | Inbound Parse webhook |
| Marketing email | Not supported | Marketing Campaigns, billed separately |
SendGrid details checked September 26, 2026. See SendGrid pricing.
Price
What your budget buys
SendGrid figures are based on its published plans. Prices and limits can change, so check SendGrid’s pricing page before you decide.
Emails you can send for the same monthly spend, counted per recipient, with prepaid credits and overages included. Taxes and optional add-ons are excluded.
| Monthly budget | Prontuno | SendGrid |
|---|---|---|
| $25 |
25,000 Pay as you go · credits valid for 1 year |
53,000 Essentials · 50,000 included + 3,000 overage |
| $99 |
500,000 Standard · 500,000 included |
171,000 Essentials · 100,000 included + 71,000 overage |
| $299 |
2,000,000 Plus · 2,000,000 included |
393,000 Essentials · 100,000 included + 293,000 overage |
| $999 |
Unlimited Unlimited · dedicated IP included |
1,833,000 Pro · 1,500,000 included + 333,000 overage |
Monthly allowances reset each billing cycle. Prontuno prepaid credits stay valid for a year. Prices from the SendGrid pricing page, checked September 26, 2026.
In detail
The differences that matter
- Price at volume
- SendGrid Essentials includes 100,000 emails for $34.95, then bills overages, so SendGrid costs less below 171,000 emails a month. Above that, Prontuno Standard is cheaper, with 500,000 emails for $99.
- Delivery history
- SendGrid keeps 3 days of searchable email activity on Essentials and 7 days on Pro, with more available to buy. Prontuno keeps 30 days of delivery logs on every plan.
- Dedicated IPs
- SendGrid includes a dedicated IP on Pro, from $89.95 a month, and Essentials sends from shared IPs. Prontuno includes a dedicated IP with Unlimited, and its shared IPs carry only reviewed transactional mail.
- Breadth
- SendGrid offers features Prontuno does not, including inbound parsing, address validation, subusers, and a marketing product. Prontuno focuses on sending transactional email and showing you what happened to each message.
Verdict
Which one suits you
Neither is right for everyone. Here is when each one is the better choice.
Choose Prontuno if
- You want 30 days of delivery logs without an add-on
- You send only transactional email
- You send more than 171,000 emails a month
- You want shared IPs used only by reviewed transactional senders
- You want links sent exactly as written, with no tracking redirects
Choose SendGrid if
- You need marketing campaigns alongside transactional email
- You need email address validation
- You manage many customers through subusers
- You need inbound email parsing
Switching
Move from SendGrid in four steps
-
Step 1
Request access and describe what your app sends. Applications are reviewed within 24 hours.
-
Step 2
Add your sending domain and publish the DNS records Prontuno generates. They use their own names, so your SendGrid records can stay while you switch.
-
Step 3
Change your SMTP settings, or update your API calls to Prontuno’s format, then send a test email.
-
Step 4
Add a webhook endpoint for delivery events, and import your suppression list through the API.
FAQ
Questions about Prontuno and SendGrid
- Is Prontuno cheaper than SendGrid?
- At a $99 monthly budget, Prontuno Standard sends 500,000 emails and SendGrid sends 171,000. Prontuno sends more at that budget, but SendGrid can cost less at lower volumes. Check your own volume in the pricing calculator. Checked September 26, 2026.
- Can I switch from SendGrid without rewriting my code?
- If you send over SMTP, yes: only the host, port, and credentials change. SendGrid’s v3 API nests recipients in personalizations and the body in a content array, so each send call needs rewriting for Prontuno’s flatter from, to, subject, and html fields. If your app sends email from one place, such as a mailer class, updating it is usually a small change.
- When is SendGrid the better choice?
- SendGrid is the better choice if you need marketing campaigns alongside transactional email; you need email address validation; you manage many customers through subusers; or you need inbound email parsing.
- Do I need a new domain to switch from SendGrid?
- No. Add your existing domain to Prontuno and publish the DNS records it generates. They use their own names, so your SendGrid records keep working until you finish switching.
- Does Prontuno track opens and clicks?
- No, by design. Prontuno sends your links and content exactly as written, so password reset and sign-in links are never rewritten through a tracking domain, and no tracking pixel is added. Delivery, deferral, and bounce events are still reported in your logs and webhooks. To measure clicks, add a parameter to links on your own domain and record it in your app.
- Can I send marketing email with Prontuno?
- No. Prontuno is for transactional email only, such as password resets, receipts, and account alerts. Every account is reviewed, which keeps marketing mail off the shared IPs. Newsletters and campaigns need a separate provider.
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